As agentic AI systems evolve from recommendation engines into autonomous actors, the City of Raleigh is taking a measured, practical approach to deployment. In this session, Marina Kelly will discuss the targeted pilot programs the city is exploring, focusing on areas where automation can deliver value without exceeding established risk tolerances.

These initiatives highlight a central challenge for CISOs: building trust in systems where visibility into training data and decision-making processes remains limited, even as stakeholders continue to expect a human in the loop. By intentionally narrowing use cases and aligning deployments with acceptable levels of risk, security leaders can begin to operationalize trust in agentic AI.

Join this session to learn how one public sector organization is navigating these tradeoffs while preparing for a future in which managing both human- and machine-driven decisions becomes a core leadership responsibility.